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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ALEJANDRO MARTINEZ

ALEJANDRO MARTINEZ

August 21, 2024

5  out of  5
rating by ALEJANDRO MARTINEZ
"I've had a fantastic experience with this State Farm Insurance. When I was in my first car accident, Robert walked me through the entire process and ensured I was well taken care of. Their customer service is top-notch, always quick to respond and genuinely helpful. I highly recommend them for anyone seeking reliable and attentive insurance coverage."
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michael robinson

August 16, 2024

5  out of  5
rating by michael robinson
"The lady at the front desk has a wonderful customer service. Throughout all my experience of dealing with these insurance companies, I’ve never had anybody from these insurance companies breakdown everything to me the way she did and was honest about it as well. This is why I choose to stay with State Farm because of this young lady Alejandra is her name if I’m spelling it right and if I’m spelling it wrong, please forgive me but keep up the good work."
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Kelly Perez

May 17, 2024

5  out of  5
rating by Kelly Perez
"Top notch customer service!"
We responded:
"Thank you Kelly!! Really appreciate the endorsement. Glad we could help!! "
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Yukia tucker

March 13, 2024

5  out of  5
rating by Yukia tucker
"Super great!!! Great customer service"
We responded:
"Thank you Yukia. We really appreciate the feedback and hope you continue to have a great experience here with our agency. "
Profile photo of Carlos M

Carlos M

March 12, 2024

5  out of  5
rating by Carlos M
"Thanks Emery for your help!(:"
We responded:
"Thank you for the 5 star review Carlos. We appreciate you being a part of our agency and am happy my team took great care of you. "
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Magaly Chavez

March 5, 2024

5  out of  5
rating by Magaly Chavez
"Very welcoming 🩵"
We responded:
"Thank you Magaly. I’m glad you had a good experience. I can’t wait to meet you myself. Welcome to the agency! "
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jazmine hipolito

February 12, 2024

5  out of  5
rating by jazmine hipolito
"It was with great pleasure to be assisted by Ilene. She made the whole process seamless, very comforting & easy to digest. She's very professional & knowledgeable. I will definitely refer my family & friends to her or anyone along with her State Farm team. I really appreciate your expertise & helping us with a life changing experience along with securing our families future. Thank you again, Ilene!"
We responded:
"Thank you Jasmine. We really appreciate the feedback. Welcome to the agency. We look forward to working with you and your family. "
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Lily Martinez

January 26, 2024

5  out of  5
rating by Lily Martinez
"My Rep was very kind and understanding, she was very thorough and explained everything very well and answered all my questions. She is a great listener :)"
We responded:
"Hi Lilly. Thank you for the review. I am glad to hear my team took great care of you. Welcome to the agency. We look forward to working with you. "
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kevin suarez

January 10, 2024

5  out of  5
rating by kevin suarez
"Thanks to Emery I got the best policy for both of my vehicles with great pricing and even better coverages, will definitely be referring friends and family to conduct business here."
We responded:
"Hi Kevin. Thank you for the great feedback. Glad to hear the team took great care of you and got you what you needed. If you do send any friends or family, we will roll out the red carpet and take great care of them as well. Welcome to the agency. "
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Howard Hamlin

December 21, 2023

5  out of  5
rating by Howard Hamlin
"My State Farm agent for the last 45 years just retired. I switched to Robert Casares and his team. They have been responsive, knowledgable and helpful."
We responded:
"Thank you Howard. That means a lot coming from a long time customer like yourself. I hope we continue to live up to our promises. Have a very happy holidays!! "
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morgan gaines

December 19, 2023

5  out of  5
rating by morgan gaines
"She spoke clearly, politely, and was very helpful with all my concerns. Wonderful service person who took care of all my needs."
We responded:
"Thank you for the review Morgan. I will share the feedback with the team. Have a very happy holidays!!"
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Brandon Gutierrez

December 8, 2023

5  out of  5
rating by Brandon Gutierrez
"Had a great experience getting my full coverage insurance and life insurance policy. It was easy and not expensive compared to other areas quotes. Highly suggest getting insured by them!"
We responded:
"Thanks for the great review Brandon. We are excited to work with you. Have a happy holidays!! "
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Beverly Burns

November 29, 2023

5  out of  5
rating by Beverly Burns
"Emery Gonzalez Thank you for being patient and explaining And giving me different options. Your customer service was great .. I would definitely recommend this agent.. I was sold By your customer service thank you once again.."
We responded:
"Thank you for the feedback. Glad you had such a nice experience with our team. We look forward to working with you. Have a happy holidays!! "
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Maribel

November 17, 2023

5  out of  5
rating by Maribel
"Today I started a new policy with State Farm for my cars and Emery Gonzales was very helpful and nice with helping me start the policy. Great customer service and communication explains everything about the policy. Very great service !"
We responded:
"Thank you Maribel. We appreciate the lovely feedback. Blessed to have you as a new customer. "
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Renai Davis

November 2, 2023

5  out of  5
rating by Renai Davis
"Love the professional greeting and personal attention given to me my first visit. I would recommend you to anyone. Thank you for introducing yourself to me Mr. Robert Casares. Thank you very much Ilene and the lobable dog. Renai Davis SEIU2015 Member and Political Organizer"
We responded:
"Thank you Renai. It was a pleasure having you. We look forward to working with you for many years to come! "
Profile photo of Cindy Gomez

Cindy Gomez

October 10, 2023

5  out of  5
rating by Cindy Gomez
"Such a welcoming clean office and great agents. Robert is very knowledgeable. He clearly explained and informed about my options. He is the guy to go to for any insurance policy. Also loved Kevin such a lovely State Farm agent!"
We responded:
"Thank you Cindy. We are lucky to have you as a new customer. "
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Alfonso Morales

September 12, 2023

5  out of  5
rating by Alfonso Morales
"I was very please and satisfied with Robert and his Team to get the very best and affordable insurance policy for me and my Family THANK YOU"
We responded:
"Thank you Alfonso. Appreciate the feedback. We are happy to have you and your daughters as customers and look forward to working with you. "
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Cali Chocolate

September 12, 2023

5  out of  5
rating by Cali Chocolate
"Very professional and welcoming service. The aura in the office was calm. Thank you"
We responded:
"Thank you Cali. It was great having you. Look forward to working with you and hearing more about your non profit. "
Profile photo of Diana Casares Bell

Diana Casares Bell

August 27, 2023

5  out of  5
rating by Diana Casares Bell
"Robert Casares is extremely knowledgeable and has great follow-up for any question we have about our multiple policies. I highly recommend him for any type of insurance."
We responded:
"Thank you Diana. Appreciate the feedback and can’t wait to see you and the family soon! "
Profile photo of Vahe Markosian

Vahe Markosian

August 23, 2023

5  out of  5
rating by Vahe Markosian
"Rob and his team are excellent and always on top of it. Great customer service. They always make sure I know if I have an expired payment method or anything similar. Highly recommend!"
We responded:
"Thank you Vahe. Glad our reminders are helping out. Really appreciate you trusting your family’s protection with our agency. Congrats on the soon to be new baby!! "
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Martha Radanovich

August 21, 2023

5  out of  5
rating by Martha Radanovich
"Robert is efficient and gets back to you immediately. He’s patient in explaining the information and how best to save money, but get the best coverage for your needs."
We responded:
"Thank you Martha. We appreciate the feedback. I am happy that we were able to help make the process easy and get you what you needed for you and the family. "
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Ricci Casares

August 21, 2023

5  out of  5
rating by Ricci Casares
"Robert was professional, extremely knowledgeable, and available for any questions or concerns of mine. Can’t recommend enough to have him as your agent!"
We responded:
"Thank you Ricci. Appreciate the kind words. I’m excited to be able to help you and the family. "
Profile photo of Jan Keating

Jan Keating

July 21, 2023

5  out of  5
rating by Jan Keating
"I am deeply grateful to Robert Casares and his wonderful staff for the expert assistance they provided me. They treated me better than family. They really cared and resolved my problem quickly. They truly went above and beyond. I would highly recommend State Farm Insurance, Long Beach, California to everyone looking for insurance with a huge scoop of excellent service. 7/21/23 Just wanted to add another 5 star note in praise of your representative Jack Kosick. He worked extra hard on my behalf and kept me posted all along the way. All of the help I received did not produce one dime for your company and I was still handled as if I were a top paying customer. Think about it, If Jack and the whole State Farm office treat you so well without being paid, just think how paying customers are and will be treated. If you are in the market for an insurance company that respects and helps each and every customer as if you are their only customer, you really need to go to Robert Casares State Farm, Long Beach. Respectively, Jan,(Johnson), Keating"
We responded:
"Thank you Jan. So happy we could help you get this figured out. Really appreciate the kind words. "
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Sonyda Nep

July 15, 2023

5  out of  5
rating by Sonyda Nep
"Ilene is so friendly and knowledgeable! She asks the right questions to understand your needs and answers honestly! I appreciate her kindness and patience while walking me through the process of life insurance."
We responded:
"Thank you for the kind words Sonyda. We appreciate the feedback and look forward to working with you and your family. "
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poly con7

June 27, 2023

5  out of  5
rating by poly con7
"Steven was very helpful, friendly and professional! Great people skills!!!!!"
We responded:
"Thank you Connie! We really appreciate the feedback and thank you for being such a loyal customer. "